How do refunds work?

All refunds will be handled by the brand that you purchased from.  Please contact their customer support directly for assistance.

How do I return an item I purchased?

All returns will be handled by the brand that you purchased from.  Please contact their customer support directly for assistance.

What if I see a charge that I didn’t approve?

Whym requires you to approve each charge and we record each confirmation. If you have a dispute for a charge you do not recognize, please contact the merchant directly to resolve your issue. If you are struggling to reach a merchant, please feel free to contact us and we’ll see what we can do to help you out.

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